If the screen dimensions of your Sony KD-55X8500E television are not displaying correctly, you can try the following troubleshooting steps:1. Check the display settings: Press the "Home" button on your remote control and navigate to the "Settings" menu. Select "Display & Sound" and then "Screen." Make sure the screen resolution is set to the recommended value for your television (usually 3840 x 2160 pixels for the KD-55X8500E).2. Adjust the aspect ratio: If the screen appears stretched or cropped, go to the "Screen" menu and select "Aspect Ratio." Choose the appropriate aspect ratio option that matches the content you are watching (e.g., "16:9" for most TV shows and movies).3. Reset the picture settings: If the screen dimensions are still incorrect, you can try resetting the picture settings to their default values. In the "Settings" menu, go to "Display & Sound" and select "Picture." Scroll down and choose "Reset Picture Settings" or a similar option.4. Check the source device settings: If you are using an external device (such as a cable box or gaming console) connected to the TV, ensure that the output resolution and aspect ratio settings of the device are compatible with the KD-55X8500E.5. Contact customer support: If the issue persists, it is recommended to contact Sony customer support for further assistance. They can provide specific troubleshooting steps or arrange for a technician to inspect your television if necessary.Please note that these steps are general troubleshooting suggestions and may vary slightly depending on the specific menu options and settings of your Sony KD-55X8500E television.
User manual Sony KD 55X8500E报价
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