Thank you for your continuous support for the NIJISANJI EN Official Store.
We have discovered a manufacturing defect in the item(s) in question. We sincerely apologize for the significant inconvenience this has caused to customers who were looking forward to this item(s).
For customers who purchased this item, we would like to exchange it for a replacement. Please check the details below and follow the appropriate instructions based on your purchase method.
------------------------ For those who purchased from the NIJISANJI EN Official StoreAffected Item(s): "NIJISANJI & NIJISANJI EN HEROES 1st Anniversary" Rubber Strap Dytica Murakumo KagetsuAffected Period: From June 4, 2024 to July 5, 2024 (JST) Eligible Customers: Those who purchased the item(s) within the affected period Action: No action is required from the customer’s side. We will be sending replacement items to customers who placed orders, in sequence. There is no need to return the defective items. ------------------------
We deeply apologize for the inconvenience caused and appreciate your continued support for the NIJISANJI EN Official Store.