NI sent out an End of Life (EOL) and End of Service (EOS) notice in September 2024 for the Micropross products.聽 NI is no longer selling or servicing these products.聽 During the EOL process, NI identified 3rd parties that are still able to service these products and have documented them here.
End of Service Notifications and Continued Services per Product:聽聽
Product/Service聽
Technical Support聽
Repair聽
Calibration聽
Advanced Calibration聽
MP300聽
Direct to FIME聽
Warranty Only*聽
Warranty Only聽
Direct to FIME
MP500聽
Direct to FIME聽
Warranty Only*聽
Warranty Only聽
Direct to FIME聽
MP007聽
EoS
Warranty Only*聽
N/A聽
N/A聽
CTSII聽
Direct to FIME聽
Warranty Only*聽
Warranty Only聽
Direct to FIME聽
CTSIII聽
Direct to FIME聽
Direct to FIME聽
Direct to FIME聽
Direct to FIME聽
EMVCo聽
Direct to FIME聽
Direct to FIME聽
Direct to FIME聽
N/A聽
CTSIII Accessories聽
Direct to FIME*聽
Direct to FIME*聽
Direct to FIME*聽
N/A聽
Other NFC Accessories聽
EoS聽
EoS聽
EoS聽
EoS聽
Micropross Software*聽
Direct to FIME聽
N/A聽
N/A聽
N/A聽
Warranty Only*: If unable to repair, will be refunded聽
Direct to FIME: FIME will be managing service requests moving forward -聽聽
Direct to FIME*: Accessories for CTSIII only, (EOL and EOS for other products)聽聽
EoS: End of Service聽
Micropross Software*:聽Includes problems installing, activating and working with the software.聽
Please contact FIME for support through their contact page on their website.聽